Web and Applications Manager - Communications

    • Job Tracking ID: 512954-714432
    • Job Location: Chicago, IL
    • Job Level: Management
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: December 06, 2019
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
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Job Description:

The Web and Applications Manager oversees the communications presence of the Covenant online and on mobile applications. The Web and Applications manager develops web sites, mobile applications and provides other digital services. This person also coordinates all digital and web-based communications, as well as posts and updates multimedia content. This position works collaboratively with mission area staff in the day-to-day presence and maintenance of web/mobile platforms.

Essential Functions
* Designs and coordinates projects for digital media environments while working as part of a multidisciplinary team.
* Works with Digital Director and Project Manager to produce digital projects and keep them on schedule.
* Coaches and collaborates with staff on web, mobile and digital presence and maintenance.
* Designs images, icons, banners and audio/video enhancements as needed.
* Partners with ministry stakeholders to identify, document and implement requirements for interactive projects.
* Assists in designing, posting and uploading new and updated web content to various ECC websites.
* Monitors the quality, accuracy and completeness of digital content. Reports and provides feedback on areas of improvement or needing alignment to ECC guidelines, as deem appropriate and necessary.
* Contributes to building-wide projects and initiatives that help advance Communications interface and/or engagements with mission areas.
* Collaborates with editorial team to post web content for CovenantCompanion.com and Newswire and provides interactive designs for Covenant Companion, Home Altar, and other ECC publications.
* Assesses industry trends and cultural shifts. Identifies trends and technologies that will further enhance interactive strategies.
* Develops and implements user feedback mechanisms.
* Other duties as assigned by the Digital Director and Executive Director of Communications.

Environment Conditions
Able to work well in professional office setting, but occasionally works in remote locales. Occasional travel. Must be versatile and able to work for prolong segments sitting or standing. Must engage frequently with office tools and equipment, such as computer, copier, phone, web-conferencing equipment, cell communication and printers. Must be able to occasionally lift or move items, less than 40 lbs.; and using machinery to move boxes and crates (pallets, dolly, etc.) Occasionally pack and unpack, move and lift boxes that contain event materials.

Experience and Skills:

Education and Experience
Required: Bachelor’s degree from four-year college or university; two to three years related experience and/or training; or equivalent combination of education and experience. Proficient in HTML, JavaScript, CSS, WordPress, Adobe Photoshop, Adobe Acrobat, and Microsoft Office; familiarity with PHP is also desired. Familiarity with Adobe InDesign and Final Cut Pro is a plus.

* Detail-oriented, strong organization, prioritization and time-management skills are essential.
* Works well under pressure and is able to accomplish multiple tasks with conflicting priorities and timelines. Ability to track and report progress on a wide range of tasks, simultaneously.
* Ability to respond to and deal with a range of ad hoc queries/requests.
* Manages difficult or emotional customer situations; responds promptly to customer needs; solicits feedback to improve service; responds to requests for service and assistance; meets commitments.
* Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
* Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
* Balances team and individual responsibilities; exhibits openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
* Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
* Accepts criticism and deals calmly and effectively with high stress situations.
* Ability to operate with discretion and, at times, confidentiality.
* Aggressive in seeking to understand new technologies as they become available; patient in educating the organization on new concepts and ideas.
* Maintains flexibility in approach and adjusts actions when appropriate.
* Excellent management and people skills to embrace diversity of schedules, backgrounds, formats and contexts.
* Uses critical thinking skills, applying logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to address challenges.
* Self-starter, with the ability to work independently.